Frequently asked questions
What is WeMile?
WeMile is a community platform that makes carpooling easy. It helps find trusted carpool partners and create carpool groups with school parents, coworkers, and neighbors.
Once your carpool is set up, WeMile handles trip tracking, fairness metrics, and notifications with little or no effort.
How does WeMile work?
WeMile helps you:
- Find trusted carpool partners from your school or workplace.
- Create a private carpool circle.
- Configure your carpool schedule in minutes.
After setup, WeMile automatically tracks carpool trips, records participation, and keeps members informed through notifications.
I already know people I trust. Do I need WeMile to find partners?
No. If you already have a trusted group, skip discovery and messaging—create a carpool, invite members, and use WeMile to manage it. WeMile tracks trips, participation, reminders, and notifications automatically.
How long does it take to set up a carpool?
Most carpools can be configured in less than 2 minutes:
- Create a carpool and give it a name.
- Invite members to join.
- Enter pickup and destination addresses.
- Select the days you are available to drive.
Invited members enter their pickup address and preferred driving days. Families can update schedules anytime; WeMile adjusts tracking and notifications accordingly.
Do members need to manually log trips?
No. WeMile automatically detects and tracks carpool trips in the background when Always Allow Location and activity permissions are enabled. If a trip is missed or incorrect, users can add or correct it.
Does WeMile track my location all the time?
No. WeMile does not record or track your personal trips throughout the day. It only processes trips during the carpool windows and driving days you configured. Outside those periods, WeMile does not record trips or generate carpool metrics.
How does WeMile keep carpools fair?
The home page shows participation at a glance, including:
- Last drive date for each member
- Number of times each member has driven
- Number of times each member has ridden
What notifications does WeMile provide?
Notifications may include:
- Driver reminder before a scheduled carpool
- Driver approaching pickup
- Driver arriving at pickup
- Carpool arriving at school or destination
- Carpool leaving school
- Carpool arriving home or destination
Will drivers receive reminders?
Yes. WeMile automatically sends reminders before scheduled carpools.
Can I modify my carpool after it is set up?
Yes. Schedules, pickup locations, and driving preferences can be updated anytime. Members are notified of changes.
As a parent, how does WeMile help me find trusted carpool partners?
WeMile helps families discover nearby parents from the same school. Parents can connect through private messaging and decide whether a carpool is a good fit before joining a group.
For participating schools, verification codes help ensure only approved families from the school community can join. Parents remain in control of what they share and who they carpool with.
As a parent, how can I confirm another member is someone I trust?
Before joining a carpool, other members typically see only your screen name and limited profile information. Use private messaging to get to know one another. Consider meeting at school or asking another parent for an introduction.
WeMile does not share your phone number, home address, or other private information automatically. Parents choose when to share personal details.
As a parent, I would like my school to use WeMile. What can I do?
Introduce WeMile to school administrators or your parent organization. Participating schools can use verification codes for their community. Contact ilango@wemile.app to learn more.
As a school administrator or PTA leader, how can I introduce WeMile?
Share WeMile through newsletters, email, websites, social media, or back-to-school events. Participating schools may enable a verification code. Families manage their own carpools while WeMile handles tracking, metrics, reminders, and notifications.
To schedule a brief demonstration, contact ilango@wemile.app.